We CAN NOT ship any dangerous goods internationally, if you place an order for dengerous goods we will have to apply a restocking fee. Hearns Hobbies IS NOT responsible for refunding or replacing a damaged/broken items with no insurance. If you would like insurance please Contact Us beforehand so we can see what can be organised. Please be aware of this before checking out. International shipping by default does not come with insurance. Standard shipping DOES NOT include insurance by default. Hearns Hobbies offers shipping with Insurance / "Extra Cover", however this option is not applied by default and is at the discretion of the buyer to select upon checkout. If an item that is not insured is lost / damaged during delivery / transit then the lost item compensation / refund is up to the discretion of the carrier. It is highly recommended by Hearns Hobbies to opt for additional Insurance or "Extra Cover" to protect your delivery from possible damage or loss on the carriers part. For more information, or if you are buying Internationally? Feel free to read our Shipping Policy before ordering. At Hearns Hobbies, we are very efficient with processing orders (meaning your order may already be packed and sorted) so speedy notification is required to allow for immediate intervention in order to change your details. If you have entered your details incorrectly when you checked out, please contact us via phone or direct message IMMEDIATELY. Please check your details are correct before submitting your order. Incorrect Delivery Info/Contact Details: Hearns Hobbies is not held accountable for incorrect delivery / contact information entered in by the user at checkout. NOTE - On large mail items (over 1 Metre) Large mail items over 1m will have a delay due to shipping via courier being needed. These times can vary from country to country and dependent on prevailing conditions that a shipment may encounter on its journey to you.Order before 11am, and your item will ship same day (Australia Only) If your order is coming from more than one location: We suggest you order with Standard Shipping rather than Express (this is due in part to transportation time between stores to get your order combined and sent from 1 location which will delay your "express" postage option). We aim to deliver your order within the delivery times stated, Europe 7-10 days, Worldwide, 15-20 days, these are provided as an indication only, we often find deliveries are much quicker than estimated.ĭelivery times quoted are provide by our delivery partners and are as an indication only. This does not include any charges made in the country of delivery at the time of delivery. Once items are placed in your basket, the website will calculate the delivery charge for your order, dependent on country, and any surcharges we would be charged within the UK at the point of despatch. We aim to deliver your order within 5-7 days, delivery times stated are an indication only, we often find deliveries are much quicker than estimated. A standard delivery charge is applied to the majority of UK post codes, but remote areas and islands may incur a higher charge. Once items are placed in your basket, the website will calculate the delivery charge for your order. Forthcoming titles will be dispatched when available, postage charged as at the date of despatch. Please note that our standard delivery charges are for titles which are currently available. Please ensure we have an up to date contact number and email address so that Royal Mail or a courier company can send updates on your delivery. We are unable to deliver to PO Boxes in the UK and abroad. We dispatch using Royal Mail or a courier company, depending on the weight and value of your order. We endeavor to keep our carriage charges as low as possible.
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